1. General Policy

This Cancellation and Refund Policy applies to all services provided by SkyX Studio. Please read this policy carefully. By using our services, you agree to the terms of this policy.

Our services primarily involve the generation of digital content using Artificial Intelligence. Due to the nature of digital goods and AI processing costs, our refund policy is specific.

2. Free Tier and Usage Limits

SkyX Studio offers a free tier that allows users to generate a specific number of assets after logging in. There are no charges associated with this free tier, and thus, no cancellations or refunds are applicable to it.

3. Paid Subscriptions (Future Feature)

SkyX Studio plans to offer paid subscription tiers in the future for users requiring more generations or advanced features. The following terms will apply once these paid services are launched:

• Subscription Period: Subscriptions will typically be billed on a monthly or annual basis, as selected by the user at the time of purchase.
• Cancellation: You may cancel your paid subscription at any time. Cancellations will take effect at the end of your current billing period. You will continue to have access to the paid features until the end of your billing cycle.
• No Refunds for Partial Periods: We generally do not offer refunds or credits for partial subscription periods or unused services. Once a subscription fee has been charged for a billing cycle, it is non-refundable.
• Exceptions: Refunds may be considered on a case-by-case basis in exceptional circumstances, such as documented technical issues preventing service use or billing errors. Any such requests must be submitted to our support team within 14 days of the charge.

4. How to Cancel (Future Feature)

When paid subscriptions are available, you will be able to manage your subscription, including cancellations, through your account settings page on the SkyX Studio website. Detailed instructions will be provided at that time.

5. Service Unavailability

While we strive for high availability, there may be occasions when the Service is temporarily unavailable due to maintenance, upgrades, or unforeseen technical issues. We will not be liable for any such unavailability and will not offer refunds for these periods, though we will make reasonable efforts to restore service promptly.

6. Changes to this Policy

SkyX Studio reserves the right to modify this Cancellation and Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of the Service after such changes constitutes your acceptance of the new policy.

7. Contact Us

If you have any questions about this Cancellation and Refund Policy, please contact us through the information provided on our Contact page or email us at [Your Support Email Address - e.g., support@skyx.com].